FREQUENTLY ASKED QUESTIONS

No. All Cardboard Lab Studio products are digital pattern files. No physical item will be shipped.

You will need to download, print, cut, and assemble the pattern using your own cardboard and tools.

The included files vary by product, but generally include a printable PDF pattern and a numbered and lettered assembly guide. A video tutorial is included when one is available.

Always check the individual product page to see exactly what is included.

Not every pattern includes both paper sizes. Available formats are listed on each product page, so please check before purchasing.

After Etsy confirms your payment, sign in to Etsy and open:

You can also use the download link in Etsy’s purchase email.

Etsy digital files normally cannot be downloaded through the Etsy mobile app. Open Etsy in a web browser on your phone or computer, sign in, and visit Purchases and Reviews.

Make sure the download is complete and that your device has a PDF reader or ZIP extraction application.

If the problem continues, contact us by email. Include the product name and your Etsy order information so we can help more quickly.

For helmets, choose 80%, 90%, or 100% based on head circumference and print all pages of one helmet at the same scale. Print other patterns at Actual Size (100%) unless stated otherwise. Turn off Fit to Page, Shrink, and automatic resizing, which can change the selected scale.

We recommend clean, flat cardboard approximately 1.5 mm thick. Keep the material thickness consistent so the numbered pieces fit together correctly.

• Printer and suitable paper
• Corrugated cardboard
• Scissors or a craft knife
• Cutting mat and ruler
• Glue or tape
• Pen or marker

Children must be supervised by an adult when using scissors, craft knives, or other sharp tools.

Measure head circumference, then choose a print scale: 100% for 21–23 inches, 90% for 20–21 inches, or 80% for 19–20 inches. These are approximate fit guides; check the individual pattern before assembling. Print every page at the same selected scale.

Yes. Numbered and lettered connection points help identify which pieces belong together. Difficulty varies by product, so check the assembly difficulty shown on the product page before purchasing.

Difficulty describes pattern complexity rather than estimated building time. It considers the number of parts, connections, labels, assembly sequence, and small or detailed pieces.

Not yet. Some products already include a complete YouTube tutorial, while others currently include the printable pattern and assembly guide. The product page shows whether a tutorial is available.

We will continue creating and adding tutorials for more products over time.

Yes. Contact us by email. Include the product name and, if possible, a photo of the step or part causing difficulty.

No. Digital pattern files may not be copied, shared, redistributed, uploaded, resold, or modified for resale. Purchasing a pattern does not transfer ownership or copyright.

Yes. You may sell finished physical items that you personally make from Cardboard Lab Studio patterns. Please include this attribution when listing or displaying them:

Mass production, factory production, and selling unfinished pattern components are not permitted.

Yes. Patterns may be used for school activities, classroom craft projects, workshops, family activities, and event decorations or props.

The original digital files may not be publicly uploaded, redistributed, or resold.

Because these are digital products, refunds are generally not available after files have been downloaded or accessed.

If you purchased the wrong item, received a damaged file, or experience another technical issue, contact us. We will review the situation and help find an appropriate solution in accordance with the Etsy listing and applicable platform policies.